Malmö City service office

At this service office, you can get help using digital services, filling in forms and applications, and getting information about your ongoing cases. Here you can also order a new ID card. To apply for an ID card, you need to book an appointment before you visit the service office.

Book an appointment for an ID card

At this service office, we co-operate with The Swedish Pensions Agency (Pensionsmyndigheten), The Swedish Public Employment Service (Arbetsförmedlingen), The Swedish Social Insurance Agency (Försäkringskassan) and The Swedish Tax Agency (Skatteverket) so that you can get help with matters you have with these agencies.

Visiting address

Kattsundsgatan 7
211 26 Malmö

Opening hours

Opening hours week 39 – 2023
Weekday	Date	Opening hours
Today Monday	25 September	Open 10:00–16:00
Tuesday	26 September	Open 10:00–16:00
Wednesday	27 September	Open 10:00–16:00
Thursday	28 September	Open 10:00–16:00
Friday	29 September	Open 10:00–16:00

Saturdays and Sundays closed.

How to submit documents

You are welcome to submit documents to us in person, when the office is open. You can also send them by mail to the address printed on the form.

DIGITAL SERVICES AND SUPPORT LINES

If you prefer to manage on your own, you will find government digital services on-line, where you login with your Bank-ID. You will find the digital services at each agency's website, where you also find a support line if you have any questions. At our service offices we can assist you in using the services or to apply for a Bank-ID.